Policies
Every single piece designed & produced @ChooseKind studio goes through stringent quality checks. Unevenness in colour & texture of print is not a fault but a beautiful characteristic of natural processes.
Order Cancellation
If you wish to cancel your order, write to us within 24 hours of placing the order at friends@choosekind.in
Returns
In case of either a damaged product return or a size exchange, please write to friends@choosekind.in with the subject. Products sent to us without a prior email will not be accepted. ChooseKind must be notified within three days of receipt of clothes about your intent to exchange. Once the email is received, we accept returns within 15 days. The cost of any exchange is to be borne by the customer.
Exchange
Any purchase can be exchanged for a different size or colour option. In case the size is not available, we shall provide you with a store credit valid for six months from the date of issue. You can see our size chart here before making a purchase. If you have any inquiries about size, fabric or fit, you can WhatsApp us on +91 87007 69911 or email our customer care at friends@choosekind.in
Refunds
All orders go through a stringent quality check before shipping. However, on the off chance that you have received a damaged product, please notify us at friends@choosekind.in within 3 days of receiving the order.
We do not offer refunds on orders due to the time and labour that goes into each product. Refunds are only processed based on fulfilment errors, such as incorrectly shipped or missing items. The amount will be refunded via the original mode of payment within one week of initiation.
Terms
- No exchange and refund on discounted items.
- In order to initiate an exchange or return, please find the 'Initiate a return here' option at the bottom of the page. Keep your order number and Email ID at hand for a hassle-free process.
- ChooseKind team holds the right to not accept returns in case the product is used or damaged by the customer.